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Privacy Policy

At Château des Cinq Cantons we are committed to protecting your privacy. This privacy policy describes how we collect, use and share your information when you book your stay at our guesthouse. We are committed to complying with all applicable data protection laws and will never sell your information to third parties. You can contact us at any time to request the removal of your personal data from our database.


- We collect information when you register on our site, when you log in to your account, and/or when you log out. Information collected includes your name, e-mail address, phone number.

In addition, we automatically receive and record information from your computer and browser, including your IP address, your software and hardware, and the page you request.



- Any information we collect from you may be used to:

  • Personalize your experience and meet your individual needs

  • Improve our website

  • Improve customer service and support needs

  • Contact you by e-mail solely in connection with your request

  • Send you relevant information about our guest house.

- We do not sell, trade or transfer your personally identifiable information to third parties. 

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.


- We implement a variety of security measures to preserve the safety of your personal information. We use state-of-the-art encryption (https) to protect sensitive information transmitted online. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.


- How long information is kept: for as long as is necessary to provide the services you have requested and to comply with legal obligations.



- Changes or Updates to the Privacy Policy. We reserve the right to modify this policy at any time and recommend that you consult it regularly for any updates.

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